We’re excited to welcome you to the newly rebuilt Dragonfly Reiki Marketplace.

Over time, our previous site became difficult to maintain. Bookings were not functioning reliably — while payments could be processed, it was often impossible to see who was actually booked. The system also had issues with taxes, updates could cause the site to crash, and some sections of the site were just outdated.

To provide a more stable and reliable experience, we rebuilt Dragonfly from the ground up.

Why the Change?

The new platform allows us to:

• Ensure bookings and payments are accurate and trackable

• Improve site stability and prevent crashes

• Automate communications and reminders

• Streamline practitioner onboarding and event management

• Provide a solid foundation for future growth

This transition is about giving practitioners and clients a smooth, professional, and reliable experience.

What This Means for You

With the new Dragonfly, you’ll notice:

• A new login experience

• Accurate, trackable bookings and event management

• Simplified payment and tax handling

• Updated tools and sections with current information

What Has Not Changed

• Dragonfly’s mission and values

• Our commitment to supporting practitioners

• Our dedication to creating a caring Reiki community

Moving Forward

This Help Center is designed to guide you through the new platform step by step. Each article will walk you through specific tools and processes so you can feel confident using Dragonfly.

We appreciate your patience and are excited for this next chapter. Welcome to the new Dragonfly.