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Zoom Support Hub

Zoom Support Hub

Welcome to the Dragonfly Zoom Support Hub! This collection of articles is designed to help practitioners host smooth, professional, and grounded online sessions. Each article covers practical tips and best practices for using Zoom in meditation, Reiki, or energy work sessions.

Please note: We are not Zoom experts, and these guides focus on practices for Dragonfly sessions. For detailed technical issues, updates, or troubleshooting beyond what is covered here, we recommend consulting Zoom’s official support resources.

Zoom Settings for Meditation & Energy Sessions

When hosting guided meditations, Reiki sessions, or other energy work online, Zoom audio settings can make a big difference in the participant experience. Optimizing your settings ensures smooth, uninterrupted sound for music and voice, creating a calm, professional environment for your attendees.

Why This Matters

  • Prevents your voice or background music from cutting out

  • Reduces robotic or compressed audio during quiet moments

  • Ensures attendees receive clear guidance and a seamless meditation experience

Recommended Settings in Zoom

1. Original Sound for Musicians

  • Navigate to Settings > Audio

  • Enable Show in-meeting option to “Enable Original Sound”

  • During the meeting, turn on Original Sound (top-left corner)

Why: Preserves the natural quality of your voice and music without Zoom’s automatic compression.

2. High-Fidelity Music Mode

  • Go to Settings > Audio

  • Enable High fidelity music mode

Why: Ideal if you are streaming meditation music or any background audio during the session.

3. Echo Cancellation

  • Optional: Disable echo cancellation if you’re using high-quality headphones and external speakers.

Why: Helps prevent unwanted filtering of subtle sounds, especially for Reiki or soft music.

4. Background Noise Suppression

  • Settings > Audio > Suppress Background Noise

  • Recommended: Low

Why: Keeps gentle ambient sounds in your environment without cutting them off, while still preventing loud unwanted noises.

5. Microphone Selection & Testing

  • Choose a quality microphone (USB headset or external mic)

  • Test audio in Settings > Audio > Test Mic

  • Use headphones to prevent feedback or echo

Quick In-Meeting Tips

  • Enable “Original Sound” each session for the best audio fidelity

  • Speak clearly into your microphone, and keep music at a soft level

  • Do a quick sound check with a colleague or co-host before going live

Common Audio Issues & Fixes

  • Music sounds robotic or compressed: Turn on Original Sound and High Fidelity Music Mode

  • Echo or feedback: Use headphones and check microphone placement

  • Voice too quiet over music: Lower the music volume slightly in your app

Final Thoughts

With these settings, your meditation or energy session will flow smoothly, providing participants with uninterrupted audio and a professional, calming experience. Taking a few minutes to adjust Zoom settings beforehand ensures that your session feels effortless, grounded, and immersive.

How to Play Music in a Zoom Meeting (Without Sharing Your Screen)

Zoom includes a built-in feature that allows you to stream music directly from your computer so participants hear clear, uninterrupted sound — even when no one is speaking.

This method is ideal for:

  • Playing soft meditation music from Spotify, YouTube, iTunes, etc.

  • Preventing music from fading in and out

  • Speaking over the music during guided meditations

Before Your Meeting (Recommended Setup)

To ensure the best audio quality, adjust these Zoom settings ahead of time:

  1. Open Zoom and go to Settings > Audio

  2. Scroll down and enable:

    • Show in-meeting option to “Enable Original Sound”

    • High fidelity music mode

    • (Optional) Disable echo cancellation

These settings help preserve the clarity and fullness of the music.

During Your Meeting: Sharing Computer Audio Only

  1. Open your music app (Spotify, YouTube, etc.) and have your track ready
    (Do not press play yet.)

  2. In Zoom, click the green Share Screen button

  3. In the window that opens, select the Advanced tab at the top

  4. Choose Computer Audio (sometimes labeled “Music or Computer Sound Only”)

  5. Click Share

You are now sharing only your computer’s audio — not your screen.

Once sharing has started, return to your music app and press play. The music will stream directly to all participants.

Speaking Over the Music

You can speak normally while the music plays.

Zoom treats your microphone and your shared computer audio as separate streams. This allows your voice to remain clear without lowering or interrupting the music.

To ensure this works properly:

  • Look in the top-left corner of your Zoom window

  • If you see “Original Sound for Musicians: Off”, click it to turn it ON

Enabling Original Sound helps prevent Zoom from compressing or adjusting the music.

Tips for Best Results

  • Use headphones to prevent your microphone from picking up the music and causing echo

  • Keep the music at a soft, supportive level so it doesn’t overpower your voice

  • Do a quick sound check before your session if possible

What Participants Will Hear

When set up correctly, participants will experience:

  • Smooth, consistent background music

  • Clear, uninterrupted voice guidance

  • No choppy audio or volume drop during silent moments

Final Thoughts

Using Zoom’s “Computer Audio” sharing feature allows you to create a seamless and professional experience for your attendees. Whether you’re guiding meditation, offering Reiki, or holding space in silence, this method ensures your music supports the session without interruption.

With a few simple settings adjusted in advance, you can confidently integrate background music into your offerings and maintain a calm, uninterrupted flow throughout your event.

How to Record a Zoom Session

Recording your Zoom session can be helpful for internal review, sharing with attendees, or archiving events. This guide walks you through the steps for recording while keeping the experience smooth and professional.

Why This Matters

  • Provides a backup if technical issues occur

  • Allows attendees to review your session later (if applicable)

  • Helps you refine your teaching, timing, or flow for future events

Step 1: Enable Recording in Zoom

  1. Open Zoom Settings

  2. Go to Recording

  3. Ensure Local Recording is enabled

    • Optional: Enable Cloud Recording if available

  4. Choose a default folder on your computer where recordings will be saved

💡 Tip: Local recordings save directly to your computer; cloud recordings save to Zoom’s cloud.

Step 2: Start Recording During Your Session

  • At the start of your Zoom session, click Record at the bottom of the Zoom window

  • Choose either Record on this Computer or Record to Cloud (if enabled)

  • The recording will capture:

    • Your video and screen share (if any)

    • Audio from your microphone and shared computer audio

💡 Tip: If playing music during your session, make sure you’ve enabled Computer Audio when sharing so it records properly.

Step 3: Pause or Stop Recording

  • Pause Recording: Temporarily stops recording without creating multiple files

  • Stop Recording: Ends the recording session

  • After stopping, Zoom will automatically convert the file to a playable format on your computer

Step 4: Accessing Your Recording

  • Once converted, recordings can be found in your Zoom default folder or Zoom cloud (if used)

  • File types:

    • Video: .mp4

    • Audio only: .m4a

    • Chat transcript: .txt (if enabled)

💡 Tip: Rename your files with event name and date for easy reference.

Step 5: Sharing Recordings

  • Start your session a few minutes early to ensure audio and video are working

  • Check storage space on your computer before recording

  • Use headphones to prevent audio feedback

  • Test recording with a short practice session if you’re new to Zoom

Final Thoughts

Recording your sessions provides a valuable reference and backup while maintaining a professional and immersive experience for participants. With a few simple steps, you can capture both audio and video seamlessly, ensuring your sessions are preserved for review, reflection, or sharing.

How to Use Breakout Rooms in Zoom

Breakout rooms allow you to divide participants into smaller groups for discussion, exercises, or interactive segments. This can create an intimate experience when needed.

Note: Use breakout rooms intentionally — for most guided sessions, they aren’t necessary.

Why This Matters

  • Helps manage group size for more personal interaction

  • Supports exercises, discussions, or paired work in workshops

  • Encourages participants to connect in smaller, quieter groups

Step 1: Enable Breakout Rooms

  1. Open Zoom Settings

  2. Go to Meeting > In Meeting (Advanced)

  3. Enable Breakout Room

  4. (Optional) Check Allow host to assign participants to breakout rooms when scheduling

💡 Tip: Enable pre-assignment if you know participants ahead of time.

Step 2: Creating Breakout Rooms

  • During your meeting, click Breakout Rooms in the Zoom toolbar

  • Choose the number of rooms you want

  • Select how participants are assigned:

    • Automatically: Zoom divides participants evenly

    • Manually: You assign participants to specific rooms

  • Click Create

Step 3: Managing Breakout Rooms

  • Open All Rooms: Starts the breakout session

  • Close All Rooms: Returns participants to the main session

  • Move Participants: Drag and drop participants between rooms if needed

  • Broadcast Message: Send a short message to all rooms at once (e.g., “5 minutes remaining”)

💡 Tip: Keep breakout sessions short (10–20 minutes) and clearly communicate instructions before sending participants.

Step 4: Returning to the Main Session

  • Click Close All Rooms

  • Participants receive a 60-second countdown before returning to the main room

  • Debrief together if appropriate

💡 Tip: After returning, take a moment to ground the energy before continuing the main session.

Step 5: Best Practices

  • Only use breakout rooms if it adds value to your session

  • Prepare instructions ahead of time to avoid confusion

  • Monitor rooms discreetly and check in if needed

  • Keep the overall energy calm and grounded

Final Thoughts

Breakout rooms can enhance small-group work and participant engagement when used thoughtfully. For Dragonfly sessions, they are best for exercises, paired activities, or interactive discussions, and should always be approached with clear instructions and intentionality.

Zoom Host Key: How to Take Control of Your Meeting

When you host an event using Dragonfly Reiki’s Zoom account, you will join the meeting as a participant by default. To access host controls — such as managing participants, enabling screen sharing, and starting recordings — you will need to claim host access using the Host Key.

Your Host Key will be provided to you when we send your Zoom links for your event.

What Is the Host Key?

The Host Key is a 6-digit code that allows you to claim host access within a Zoom meeting.

Because you are not signed in as the Dragonfly Reiki Zoom account holder, the Host Key is what gives you permission to take control of the meeting and access host features.

Without entering the Host Key, you will remain a participant and will not have access to host controls.

When to Use the Host Key

You will use the Host Key after joining your Zoom meeting.

Once entered, you will immediately become the host and have full access to host controls.

You will need to enter the Host Key each time you join the meeting. If you leave and rejoin, or host the same meeting link on a different date, you will need to claim host access again using the Host Key.

How to Claim Host Access

After joining your Zoom meeting:

  1. Click Participants in the meeting toolbar

  2. At the bottom of the Participants panel, click Claim Host

  3. Enter the 6-digit Host Key provided to you

  4. Click Claim Host

Once accepted, you will become the host and will have access to all host controls.

What Host Access Allows You to Do

As the host, you will be able to:

  • Mute and unmute participants

  • Remove participants if necessary

  • Control screen sharing permissions

  • Start and stop recordings (if enabled)

  • Manage the waiting room (if enabled)

  • Support the overall flow and safety of your event

These controls help you create a smooth and professional experience for everyone attending your session.

Important Reminder

Keep the Host Key private and do not share it with participants. Anyone with the Host Key can claim host access in the meeting.

If using Dragonfly's Zoom we will provide the Host Key along with your Zoom meeting links once your event is set up.

Conclusion

The Host Key allows you to securely claim host access when using Dragonfly Reiki’s Zoom account. By entering the Host Key after joining your meeting, you will be able to access the controls needed to manage your event confidently and ensure everything runs smoothly.

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